I am an emerging healthcare operations leader committed to advancing equitable, accessible, and culturally competent care. My professional foundation began early through hands‑on experience supporting my father’s company, where I learned the fundamentals of customer service, workflow coordination, and small‑business operations. Working in a family‑run environment taught me adaptability, accountability, and the importance of building trust with both clients and team members — values that continue to shape my leadership style today.

I have expanded those skills through frontline leadership at Wegmans, where I manage over 100 employees in a high‑volume environment generating six‑figure daily sales. This role strengthened my abilities in workforce engagement, organizational efficiency, and cross‑department collaboration. I lead with empathy and accountability, creating team cultures where people feel valued, supported, and motivated to perform at their best.

My healthcare experience includes administrative exposure at WakeMed Health & Hospitals, where I analyzed operational metrics such as Relative Value Units (RVUs), Full‑Time Equivalents (FTEs), and departmental expenditures to identify inefficiencies and support resource allocation. Volunteering at Amedisys Hospice deepened my commitment to compassionate, culturally competent care, while my research on maternal health disparities and neonatal escalation strengthened my understanding of how social determinants of health (SDOH) shape outcomes for vulnerable populations.

I am Lean Six Sigma Yellow Belt certified and actively involved in NAHSE and ACHE, reflecting my dedication to continuous improvement and professional growth. I aim to become a healthcare administrator who drives sustainable, equity‑focused change across health systems — improving outcomes for diverse communities and ensuring that every patient receives high‑quality, culturally competent care.