Professional Summary
A Foundation of Leadership, Service, & Operational Strength
I am an emerging healthcare operations leader dedicated to strengthening systems that deliver equitable, accessible, and culturally responsive care. My foundation in leadership began early through hands‑on experience supporting my father’s business, where I learned the essentials of customer service, workflow coordination, and small‑business operations. Working in a family‑run environment taught me adaptability, accountability, and the importance of building trust — principles that continue to guide how I lead teams and manage complex environments.
I have expanded those skills through frontline leadership at Wegmans, where I oversee more than 100 employees in a high‑volume setting with six‑figure daily sales. This role sharpened my abilities in workforce engagement, operational efficiency, and cross‑functional collaboration. I lead with clarity and accountability, cultivating team cultures where people feel supported, valued, and motivated to perform at a high level.
My healthcare experience includes administrative exposure at WakeMed Health & Hospitals, where I analyzed operational metrics such as RVUs, FTEs, and departmental expenditures to identify inefficiencies and inform resource allocation. Volunteering at Amedisys Hospice strengthened my commitment to patient‑centered, culturally competent care, while my research on maternal health disparities and neonatal escalation deepened my understanding of how social and structural factors shape outcomes for vulnerable populations.
I am Lean Six Sigma Yellow Belt certified and actively engaged in NAHSE and ACHE, reflecting my commitment to continuous improvement and professional development. I aim to become a healthcare administrator who drives sustainable, equity‑focused transformation across health systems — improving outcomes for diverse communities and ensuring that every patient receives high‑quality, culturally responsive care.
What Sets Me Apart
Strategic, People-Focused Leadership
I lead with intention, empathy, and clarity — creating environments where people feel supported, respected, and equipped to perform at their best. My leadership style is calm, structured, and grounded in accountability, allowing me to navigate high‑volume operations while maintaining trust, psychological safety, and team cohesion.
Operational & Systems-Level Thinking
My experience across healthcare, high‑volume operations, research, and small‑business management has strengthened my ability to align frontline workflows with organizational goals. From supporting my father’s company to leading large teams and contributing to clinical operations and maternal health research, I’ve built strong skills in process improvement, coordination, and patient‑ and people‑centered operations. I approach challenges with a systems mindset, considering how each decision affects quality, access, equity, and long‑term performance.
Values-Driven Impact
I am guided by service, integrity, and continuous improvement. Whether supporting clinical teams, leading operational functions, or engaging with communities, I work to ensure that both people and systems thrive. I am committed to advancing equity, reducing barriers to care, and contributing to environments where quality, fairness, and accountability are embedded in everyday practice.